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CMA Exam Reschedule and Cancellation Procedure

There are many reasons why you may consider rescheduling your CMA exam. It could be extra personal and work commitment, sudden emergencies or simply taking than what you anticipated in preparing for the exam.

Good news: CMA exam reschedule and cancellation is allowed and can be easily done.

cma exam reschedule cancellation

When Should I Consider Rescheduling?

If you are falling behind your study plan and feel like it is impossible to make it up, it is time to make the decision.

It is best to decide 1 month before the exam to avoid penalty charges (see below).

CMA Exam Reschedule Procedure

If you decide early to reschedule, there is no penalty. Simply call Prometric at (800) 479-6370 (Monday through Saturday), or change your appointment online at Prometric’s website.

If you need to reschedule within 30 days, the process is the same but you have to pay $50 administration fee. All exam appointments must be scheduled at least 72 hours in advance of the exam date.

Cancellation is essentially the same as rescheduling. Cancellation follows the same procedure, and can also be done at least 72 hours in advance of the exam. Otherwise, it will be considered a “no-show”.

Can I Extend the Test Date to Next Testing Window?

Unfortunately this is not allowed.

How about Exam Retake?

An exam part may be taken only once in a testing window (e.g., Part 1 may be taken only once within the January/February testing window). All exam retakes require a new registration, along with payment of appropriate fees.

For More Information

About the Author Stephanie Ng

I am the author of How to Pass The CPA Exam (published by Wiley) and the publisher of this and several accounting professional exam prep sites.

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  • Ehab says:

    What it means for retaking exam require new registration fees ? Fees for exam or also fees of cma entrance have to be paid again?

    • Stephanie Ng says:

      Hi Ehab, if one fails the exam within the three years of the CMA program, he only needs to repay the exam fee. But this person fails to pass both parts of the exam within the three years, then he has to re-enter the CMA program, which means repay the entrance fee as well.

      Regards, Stephanie

  • Giri raj says:

    Dear madam

    If paid exam fee and how long days will get to select date for exam.Means, After paying exam fee i will get authorisation number.. Can i use it after 5 days for select date for exam?

    • Stephanie Ng says:

      Hello, I selected the date immediately afterwards but I guess you can do that anytime as long as you have the authorization number. For specific details it is better to check with the IMA. Regards, Stephanie

  • lakreasha says:

    I took the cma exam in 2015 and missed it by 5 points and I’m trying to take the CMA again what do I need to do?

  • Hatem says:

    if i need to reschedule exam to be on june-16 instead of may-16 ,shall i charge any fees for that

    also what did u mean If you decide early to reschedule, there is no penalty??

  • Yeshwanthi says:

    I have fully prepared for my exams.
    But unfortunately my family member have been dead yesterday. I can’t write my exam in this situation.what should I do now?
    (I have my exams within four days)

    • Stephanie Ng says:

      Hi Yeshwanthi, I am sorry to hear about the loss. IMA may offer you an extension in extreme circumstances like this (I know CPA state boards do that). It’s worth trying to email IMA and see how they respond.

  • Ibrahim says:

    Dear Team,

    I have taken appointment for CMA Part 1 exam date 28th June 2017, unfortunately I will not be able to attend this date due to job related travel and I will not able to reschedule in this month also.
    If I cancel my appointment can I get refund or can I select the date for next testing windows.


  • Gopal Poddar says:

    Hope you are doing well!

    I have booked a schedule for my CMA part 2 exam as on 26th Feb’17 but I want to cancel (not reschedule) it due to some personal problem.
    Could you please guide me how to do that and how much amount will be refunded after $50 charged by prometric center. Seeking for your help.

    Thank you,

  • Afzal Hafeez says:

    I booked for both parys of exam as i am taking it for the first time. I took part 2 exam in October 18 window. Essay section was not open so i am sure i won’t get enough marks to clear part 2. My question is ,as I have already paid for both parts of the exam and part 1 exam is to be scheduled in Jan/ Feb 2019 ( date not fixed yet and still 2 months time) is it possible for me to retake part 2 again in January window instead of part 1?
    Thank you

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