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CMA Exam Reschedule and Cancellation Procedure

There are many reasons why you may consider rescheduling your CMA exam. It could be extra personal and work commitment, sudden emergencies, or simply taking than what you anticipated in preparing for the exam.

Good news: CMA exam reschedule and cancellation is allowed and can be easily done.

cma eschedule cancellation

When Should I Consider Rescheduling?

If you are falling behind your study plan and feel like it is impossible to make it up, it is time to make the decision.

It is best to decide 1 month before the exam to avoid penalty charges (see below). If, however, you are looking for instructions on how to schedule your CMA exam for the first time, I’ve got that covered for you on another page.

CMA Exam Reschedule Procedure

If you decide early to reschedule, there is no penalty. Simply call Prometric at (800) 479-6370 (Monday through Saturday), or change your appointment online at Prometric’s website.

If you need to reschedule within 30 days, the process is the same but you have to pay a $50 administration fee. All exam appointments must be scheduled at least 72 hours in advance of the exam date.

Cancellation is essentially the same as rescheduling. The cancellation follows the same procedure, and can also be done at least 72 hours in advance of the exam. Otherwise, it will be considered a “no-show”.

Can I Extend the Test Date to the Next Testing Window?

Unfortunately, this is not allowed.

How about Exam Retake?

An exam part may be taken only once in a testing window (e.g., Part 1 may be taken only once within the January/February testing window). All exam retakes require a new registration, along with payment of appropriate fees.

For More Information


About the Author Stephanie Ng

I am the author of How to Pass The CPA Exam (published by Wiley) and the publisher of this and several accounting professional exam prep sites.

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22 comments
Malissa says January 11, 2020

Hey Stephanie,

So I signed up for the CMA-US Jan-Feb window, but now want to switch to the May-June window. Is the refund policy applicable here Would be great if you could help me out here.

Thanks!

Reply
    Stephanie Ng says January 11, 2020

    Hello, I don’t think there’s a refund policy, unfortunately. But double-check with the IMA just in case!

    Reply
B.HIMABINDHU says September 19, 2019

HAI I REGISTERED FOR CMA INTER IN 15TH JULY 2019..ITS COMPLETED NEARLY 2MONTHS FROM THE DATE OF SUBMISSION OF REGISTRATION FEES…..CAN YOU PLEASE INFORM TO ME WHETHER THEIR IS ANY OPTION TO CANCELLED MY REGISTRATION AND TO GET REFUND OF MY REGISTRATION FEES

Reply
    Stephanie Ng says September 21, 2019

    Hello!

    I don’t believe there is a way to get your money back, but please contact the IMA directly to ask.

    I hope this helps!

    Stephanie

    Reply
Madhu says September 17, 2019

Hello Stephanie

Can I postpone my exam to the next testing window, before 30 days? Can I have the fees I paid, carried forwarded to next testing window, if so how to proceed with this.

Thank you

Reply
ravinder kumar says September 14, 2019

hi
I want to change exam center to another state and I have more then 40 days before my exam schedule date , can I change exam center for my cma part 1 exam

Reply
    Stephanie Ng says September 16, 2019

    Hi Ravinder!

    Sure, this should be doable. You can do this by calling Prometric or by using the Prometric website.

    I hope this helps!
    -Stephanie

    Reply
Afzal Hafeez says October 25, 2018

Hy
I booked for both parys of exam as i am taking it for the first time. I took part 2 exam in October 18 window. Essay section was not open so i am sure i won’t get enough marks to clear part 2. My question is ,as I have already paid for both parts of the exam and part 1 exam is to be scheduled in Jan/ Feb 2019 ( date not fixed yet and still 2 months time) is it possible for me to retake part 2 again in January window instead of part 1?
Thank you

Reply
    Stephanie Ng says December 3, 2018

    No, all exam retakes require a new registration, along with payment of appropriate fees.

    Reply
Gopal Poddar says January 29, 2018

Hi,
Hope you are doing well!

I have booked a schedule for my CMA part 2 exam as on 26th Feb’17 but I want to cancel (not reschedule) it due to some personal problem.
Could you please guide me how to do that and how much amount will be refunded after $50 charged by prometric center. Seeking for your help.

Thank you,
Gopal

Reply
Ibrahim says June 3, 2017

Dear Team,

I have taken appointment for CMA Part 1 exam date 28th June 2017, unfortunately I will not be able to attend this date due to job related travel and I will not able to reschedule in this month also.
If I cancel my appointment can I get refund or can I select the date for next testing windows.

Thanks

Reply
    Stephanie Ng says June 19, 2017

    Hi Ibrahimm,
    No I am afraid not as changes can be made within the same testing window, but you can double check with the IMA. Regards, Stephanie

    Reply
Yeshwanthi says December 9, 2016

I have fully prepared for my exams.
But unfortunately my family member have been dead yesterday. I can’t write my exam in this situation.what should I do now?
(I have my exams within four days)

Reply
    Stephanie Ng says December 10, 2016

    Hi Yeshwanthi, I am sorry to hear about the loss. IMA may offer you an extension in extreme circumstances like this (I know CPA state boards do that). It’s worth trying to email IMA and see how they respond.

    Reply
Hatem says March 17, 2016

if i need to reschedule exam to be on june-16 instead of may-16 ,shall i charge any fees for that

also what did u mean If you decide early to reschedule, there is no penalty??
thanks

Reply
    Stephanie Ng says March 17, 2016

    Hi Hatem, if you do it now, for example, there shouldn’t be extra fees. Regards, Stephanie

    Reply
lakreasha says March 15, 2016

Hello
I took the cma exam in 2015 and missed it by 5 points and I’m trying to take the CMA again what do I need to do?

Reply
Giri raj says February 1, 2016

Dear madam

If paid exam fee and how long days will get to select date for exam.Means, After paying exam fee i will get authorisation number.. Can i use it after 5 days for select date for exam?

Reply
    Stephanie Ng says February 1, 2016

    Hello, I selected the date immediately afterwards but I guess you can do that anytime as long as you have the authorization number. For specific details it is better to check with the IMA. Regards, Stephanie

    Reply
Ehab says June 23, 2015

What it means for retaking exam require new registration fees ? Fees for exam or also fees of cma entrance have to be paid again?

Reply
    Stephanie Ng says June 24, 2015

    Hi Ehab, if one fails the exam within the three years of the CMA program, he only needs to repay the exam fee. But this person fails to pass both parts of the exam within the three years, then he has to re-enter the CMA program, which means repay the entrance fee as well.

    Regards, Stephanie

    Reply
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